The Customer Service department will answer any question related to goods, orders, returns, consignment etc. Simply send an e-mail to firstname.lastname@example.org or telephone to +39 081 7514017.
Time for delivery, often depends on the kind of material used for the specific product ordered, usually 10 days working. Thus, these articles have intrinsic value because they are not industrially manufactured by machine, but by an artistic hand. Therefore, they normally cannot be delivered in 24/48 hours. We are certain that you will appreciate that these short delays in orders are a guarantee of the authenticity of the materials enclosed. When the product is ready, our shipping company delivery in max 5 days, in all Europe.
All returns must be authorized by our customer service through an e-mail sent to email@example.com within 14 days.
Considering that most of our items are made to order and customized to customer specifications, the return is accepted with good cause, and is exempt from shipping costs and product customization.
All products are guaranteed according to the respective warranty.
Return shipping to:
Ramo s.r.l. | Via U. Masoni, 86 - 80141 Napoli
BANK TRANSFER: For payment by bank transfer, uses the traditional security methods, and fill the orders only after receiving the transfer authorization from Your bank or after receiving a bank wire confirmation by mail at: firstname.lastname@example.org
Ramo s.r.l. | Via U. Masoni, 86
80141 Napoli | P.IVA 07383000630
Tel: 0817514017 | Mail: email@example.com
Account: RAMO srl
Bank: Banca Sella - Via Scarlatti, 61 Napoli
CREDIT CARD ON-LINE: if you choose to pay on line with credit card (VISA-MASTERCARD-CARTASI') Hornhelmets.com it's server forwards the customer directly to the Paypal's pages, which immediately provides, a secured server and online authentication of the the credit card, using the most advanced cryptographic internet security, which is the same system used in the USA. Your credit card and personal data are given directly to the Iw bank, the Company nor any other third party has access to this information.
PAY PAL: If You choose this kind of payment, our website will send You to pay pal page, You have to insert Your USER and PW for confirmation.
The general catalogue prices, published on this site supercede all previous pricing. (Prior pricing did not include VAT or consignment charges). Our pricing is guaranteed, except for foreign currency fluctuations, which render pricing approximate until payment is actually effected via credit card or received. Should such pricing variation occur, the new prices will be communicated as soon as the order is accepted.
Every update concerning prices, new models of the goods, promotions or news will be published, by inserting the new information on the website www.hornhelmets.com
Orders are accepted 24 hours a day: fill in the special purchase form, telephone orders are not accepted. In the order, you are kindly requested to specify all the data for invoicing (full name and address and VAT number if applicable), and also specify the quantity of the ordered goods (it would be better to report their codes) and the address for delivery (if different from the billing address).
We invite you to examine our catalogue and we send you our best regards.